In Georgia, Blue Cross Blue Shield coverage is sold as Anthem Blue Cross and Blue Shield. The legal company is Blue Cross Blue Shield Healthcare Plan of Georgia, Inc., and Anthem is its trade name (Anthem Georgia provider manual). Many Georgia providers still say "BCBSGA." Anthem is part of the Elevance Health group.
Checked 10/1/26. Georgia rules apply to Georgia only.
Quick facts
| Blue company | Anthem Blue Cross and Blue Shield (Blue Cross Blue Shield Healthcare Plan of Georgia, Inc.) |
|---|---|
| Electronic claims | Availity. Anthem sends providers to the Availity payer list for the Georgia professional payer ID. |
| Provider Services | 800-676-BLUE (2583) |
| Provider website | anthem.com/ga/provider |
| Behavioral health | Carelon Behavioral Health, per the Georgia provider manual |
| Credentialing | CAQH ProView, then Anthem's join-our-network page |
| State regulator | Georgia Office of Commissioner of Insurance and Safety Fire |
| Correspondence address (contracts, disputes, appeals) | 740 W. Peachtree Street NW, Atlanta, GA 30308, effective 4/1/2022 (Anthem notice) |
Private payer: claims
Submit through Availity. The Georgia provider manual does not list a commercial paper claims box, so use the address on the member's ID card. Do not borrow an address from another Anthem state. Timely filing is set by your contract and Anthem's manual. Read the claims section of the current Georgia manual.
Private payer: behavioral health
Anthem's Georgia manual says behavioral health providers are contracted with Carelon Behavioral Health (manual). Anthem's Georgia behavioral health page describes a value-based collaboration program (Anthem Georgia behavioral health). Recredentialing runs every three years.
State law
Georgia's mental health parity law is O.C.G.A. 33-1-27. The Office of Commissioner of Insurance issued Directive 25-EX-3 on annual parity data filings.
Medicare and Medicaid
Anthem's Medicare Advantage and Georgia Medicaid plans are separate products with separate rules. Georgia Medicaid is not covered on this page.
Monday morning
Read the ID card prefix. Verify in Availity. Send electronically. Keep your own claims-address record from the card.
Frequently asked questions
What is BCBSGA?
It is Anthem Blue Cross and Blue Shield in Georgia. The legal company is Blue Cross Blue Shield Healthcare Plan of Georgia, Inc., and Anthem is its trade name.
Who manages behavioral health for Anthem in Georgia?
Anthem's Georgia provider manual says behavioral health providers are contracted with Carelon Behavioral Health.
Where do I find the Anthem Georgia payer ID?
Anthem sends providers to the Availity payer list for the Georgia professional payer ID. Check it there before you submit.
How MCM South helps with BCBS Georgia
MCM South bills Blue plans for psychotherapists and psychiatrists in the states we serve. We verify benefits, submit claims electronically, follow up on denials and appeals, and handle credentialing. Get a free quote. If a BCBS Georgia claim is denied or credentialing stalls, we follow up for you.
MCM South currently serves practices in GA, MA, CT, TX, FL, NY, CO, TN, NC and IL, and has worked in all 50 states. If your state is not on that list, ask us. This page is operational guidance for billing, not legal advice. For real financial or legal exposure, talk to your attorney or compliance officer.
Related: Blue Cross by State · How Blue Cross Blue Shield Works · Billing Terms Glossary · CPT and E/M Code Guide · Who We Serve.
This is the MCM South guide to BCBS Georgia for therapists and psychiatrists: where claims go, how appeals work, and what to check first.
Want a billing team that handles this for you? MCM South bills for psychotherapists and psychiatrists. Get a free quote.