Mental & behavioral health billing only — since 2010
Contact MCM South
Contact MCM South by the form below — we answer every message within one business day, by email. MCM South Medical Billing Service, LLC is a mental and behavioral health billing company founded in 2010, working with psychotherapists and psychiatrists in solo and group practices.
Whether you are a practice owner weighing a billing service, a current client with a question, or an industry colleague, this is the right place to start.
Send Us a Message
The fastest way to contact MCM South is this form — it goes straight to our billing team.
Estimates and partial details are fine. One ask: if you are writing about a claim, leave out patient names, dates of birth, and other protected health information (PHI) — we will set up a secure channel for anything patient-specific once we reply.
Your information stays private — we never sell or share it. MCM South works under HIPAA-compliant processes.
What Happens After You Contact MCM South
We read every message and reply within one business day, by email. No call queue, no phone tree — a written answer you can keep and forward to whoever handles your billing. If a conversation would help, we will offer to set one up in our reply.
Looking to Work With MCM South?
The two fastest routes for practice owners:
Want to talk through denials, credentialing, or a payer problem before anything else? A no-obligation conversation with a biller who works only mental and behavioral health.
Know your clinician count and monthly claim volume and want pricing? Pricing is a percentage of collections — no obligation.
Before You Write — Your Answer May Already Be Here
Common questions are answered on the FAQ page. Billing and claims work is described on the Services pages and Who We Serve. Code questions live in the CPT & E/M Code Guide, definitions in the Billing Terms Glossary, and payer and credentialing guides under Resources and Credentialing. For patient cost-share questions, start with In-Network vs Out-of-Network. If you cannot find what you need, send the form anyway — pointing you to the right page still counts as a one-business-day answer.
Who Contacts MCM South
Questions about switching billing services, cleaning up a denial backlog, starting a new practice, or getting credentialed with a payer. If that is you, the consultation and quote routes above get you a specific answer fastest.
Day-to-day questions about a claim, a payer letter, or a patient’s benefits go through the same form — choose “Current client question” and we pick it up with your account in front of us.
Consultants, EHR vendors, associations, referral partners, and writers covering behavioral health billing: we are glad to compare notes, answer sourcing questions, or point you to the right reference on this site.
How Fast Will You Get a Reply?
Within one business day, by email. Messages sent on a weekend or holiday are answered the next business day.
Can I Call Instead?
We work by email and this form rather than a published phone line — it keeps spam out and gives you a documented answer you can file with your billing records. If your question is better handled live, say so in your message and we will arrange a call, or schedule a consultation directly.
What Should a Prospective Client Include?
The basics that shape a useful answer: how many clinicians you have, the states where you render services, your main payers, and who does your billing today. With those four facts we can respond specifically instead of generically.
The simplest way to contact MCM South Medical Billing Service, LLC is the form above — mental and behavioral health billing only, since 2010.