BCBSM and its affiliate Blue Care Network (BCN) share one electronic payer ID, 00710. It covers Blue Cross commercial, BCN commercial, Blue Cross Complete, BCN Advantage, FEP and Medicare Plus Blue (EDI quick reference).
Quick answer: The BCBSM payer ID is 00710, sent through Availity. Blue Care Network uses the same ID. Commercial paper claims go to PO Box 312500, Detroit, MI 48231-2500. Provider services for physicians and professionals is 1-800-344-8525. Commercial professional claims have a 180-day filing window.
Checked 10/1/26. Telehealth policy and sources checked 10/15/26. Confirm with BCBSM before you rely on a deadline.
BCBSM payer ID and electronic claims
Send BCBS Michigan claims electronically through Availity Essentials. The BCBSM payer ID is 00710. That one ID covers Blue Cross commercial, BCN commercial, Blue Cross Complete, BCN Advantage, FEP and Medicare Plus Blue.
BCBS Michigan claims address
Paper claims for Blue Cross and BCN commercial go to PO Box 312500, Detroit, MI 48231-2500. Medicare Plus Blue, FEP and Blue Cross Complete each use a different PO box, listed in the table below.
BCBS Michigan provider phone number
Call 1-800-344-8525 for provider services for physicians and professionals. Provider enrollment is 1-800-822-2761, and Blue Cross Behavioral Health is 1-800-762-2382.
BCBS Michigan contact quick reference
| Blue company | Blue Cross Blue Shield of Michigan; Blue Care Network |
|---|---|
| Electronic payer ID | 00710, via Availity (800-AVAILITY, 800-282-4548) |
| Paper claims, Blue Cross and BCN commercial | PO Box 312500, Detroit, MI 48231-2500 (contacts) |
| Paper claims, Medicare Plus Blue | PO Box 32593, Detroit, MI 48232-0593 |
| Paper claims, FEP | PO Box 312599, Detroit, MI 48231-2599 |
| Paper claims, Blue Cross Complete | PO Box 7355, London, KY 40742 |
| Provider services (physicians and professionals) | 1-800-344-8525 |
| Provider enrollment | 1-800-822-2761 |
| Behavioral health | Blue Cross Behavioral Health, 1-800-762-2382 or Availity (prior auth page) |
| Credentialing | CAQH required (providers) |
| State regulator | Michigan Department of Insurance and Financial Services |
BCBS Michigan timely filing and appeals
Blue Cross commercial professional claims have a 180-day filing window, and appeals run 180 days from the original determination, per BCBSM's September 2020 Record article. Check the current provider manual for updates.
Private payer: behavioral health
Blue Cross Behavioral Health manages prior authorization for mental health and substance use services for Blue Cross commercial, Medicare Plus Blue, BCN commercial and BCN Advantage.
Blue Cross Complete
This line has its own PO box and claims guide.
What to do Monday morning with Blue Cross Blue Shield of Michigan claims
- Submit claims through Availity Essentials with the BCBSM payer ID, 00710. Send paper professional claims to PO Box 312500, Detroit, MI 48231-2500.
- Original professional claims have been 180 days from the date of service under the plan bulletin. Contracts govern, so confirm the member plan.
- Behavioral health prior authorization goes to Blue Cross Behavioral Health, in-house since 1/1/24, at 1-800-762-2382.
- Telehealth (policy revised February 2026): audio-video is preferred, and phone-only is allowed when video is not available. Use modifier GT or 95. Use POS 10 for the patient's home and POS 02 for any other location.
- Credential through CAQH and update it at least every 90 days.
Frequently asked questions
What is the BCBSM payer ID?
It is 00710, through Availity. Blue Care Network uses the same ID.
What is the BCBS Michigan provider phone number?
Provider services for physicians and professionals is 1-800-344-8525.
Do Blue Care Network claims use the same payer ID?
Yes. BCBSM and BCN share 00710, per the BCBSM EDI quick reference.
Who manages behavioral health for BCBSM?
Blue Cross Behavioral Health manages prior authorization for mental health and substance use services. Call 1-800-762-2382 or use Availity.
Can I bill phone-only therapy to Blue Cross Michigan?
Yes, for commercial plans when video is not available. Audio-video is preferred. Use modifier GT or 95 and POS 10 or 02 as the policy describes.
How do I credential with Blue Cross Michigan?
Through CAQH. Keep it current, update it at least every 90 days and do not see members before credentialing is complete.
Questions to ask before you bill
Every Blue Cross and Blue Shield company is independent. Rules from one plan do not carry to another, and the member card shows which plan pays. For accurate timely filing, confirm the information when completing the patient insurance benefits verification. Keep proof of every submission, and use the plan's own portal for appeals. MCM South serves psychotherapists and psychiatrists. This guide is operational information, not legal advice.
Related billing guides
- Credentialing with insurance companies
- In-network vs out-of-network credentialing
- Credentialing and network status
- Denied and rejected claims follow-up and appeals
- Electronic claims submission
- Billing terms glossary
- Who MCM South serves
Sources, checked 10/15/26: BCBSM provider contacts, BCBSM telehealth for behavioral health providers, Michigan DIFS parity statement.
How MCM South helps with BCBS Michigan
MCM South bills Blue plans for psychotherapists and psychiatrists in the states we serve. We verify benefits, submit claims electronically with the right BCBSM payer ID, follow up on denials and appeals, and handle credentialing. If a BCBS Michigan claim is denied or credentialing stalls, we follow up for you. See our mental health billing company for private practice page or the insurance companies contact directory for other payers. Get a free quote.
MCM South currently serves practices in GA, MA, CT, TX, FL, NY, CO, TN, NC and IL, and has worked in all 50 states. If your state is not on that list, ask us. This page is operational guidance for billing, not legal advice. For real financial or legal exposure, talk to your attorney or compliance officer.
Related: Blue Cross by State · How Blue Cross Blue Shield Works · Billing Terms Glossary · CPT and E/M Code Guide · Who We Serve.
Want a billing team that handles the BCBSM payer ID, claims and appeals for you? MCM South bills for psychotherapists and psychiatrists. Get a free quote.