Oregon Insurance Companies Contact: Behavioral Health Provider Numbers
Oregon insurance companies contact information is the set of provider phone numbers and official pages a mental health practice uses for eligibility, claims and appeals. This page lists the behavioral health provider numbers for insurers that cover Oregon, plus Oregon Medicaid enrollment. Checked October 2026.
This guide lists provider numbers for psychotherapists and psychiatrists in Oregon. Get a Free Quote
Behavioral health provider contacts
OregonInsurance Companies Contact
Provider phone numbers for psychotherapists and psychiatrists, checked and sourced.
Confirmed October 2026
Oregon insurance companies contact: private payer provider numbers
Call the provider services number, not the member line. Each row below shows the number, what it is for and the insurer page it came from. If a payer has no behavioral health number listed, use the number on the member ID card.
| Insurer | Provider phone | Official page |
|---|---|---|
| Aetna | 888-632-3862 Non-Medicare plans: claims, benefits, precertification 800-624-0756 Medicare plans 800-353-1232 Network and credentialing support |
Aetna provider contact page Get a Free Quote |
| Cigna / Evernorth Behavioral Health | 800-882-4462 Customer service, precertification and credentialing 800-926-2273 Evernorth Behavioral Health |
Cigna provider contact page Get a Free Quote |
| UnitedHealthcare | 877-842-3210 General provider assistance | UnitedHealthcare provider contact page Get a Free Quote |
| United Behavioral Health (Optum) | 877-614-0484 Provider services: credentialing, contracting, network status | Optum Provider Express contact page Get a Free Quote |
| Providence Health Plan | 800-397-1630 Provider relations, Carelon National Provider Service Line (behavioral health) 503-574-7440 Out-of-network provider assistance |
Carelon Oregon provider page Providence behavioral health network page Get a Free Quote |
| PacificSource Health Plans | 855-247-7575 Provider Relations, Oregon 541-225-3747 Credentialing |
PacificSource provider contact sheet Get a Free Quote |
| Moda Health / EOCCO | 888-474-8540 Oregon Health Plan and Eastern Oregon CCO provider line | Moda Health contact page Get a Free Quote |
Oregon Medicaid provider enrollment
The Oregon Health Authority (OHA) runs the Oregon Health Plan (OHP). OHA Provider Services at 800-336-6016 handles fee-for-service enrollment and updates (option 6) and provider portal login help. It does not give eligibility or enrollment status by phone. Many members are in coordinated care organizations (CCOs), and the CCO handles claims and authorizations, so confirm the member’s plan first. Source: OHA provider enrollment page. Checked October 2026.
Oregon Medicare: who processes your Part B claims
Oregon Medicare Part B claims go to one Medicare Administrative Contractor (MAC). Noridian Healthcare Solutions is the MAC for Jurisdiction F, which includes Oregon. Medicare Advantage plans are private plans, so call the number on the member card for those. Medicare, Medicaid and private payers follow different rules.
| Medicare contractor | Jurisdiction | Provider phone | Official page |
|---|---|---|---|
| Noridian Healthcare Solutions | Jurisdiction F (includes Arizona and Oregon), Part B | 877-908-8431 (Provider Contact Center) | Noridian JF Part B contact page |
What to have ready before you call a Oregon insurer
A short, prepared call is faster than a long one. Keep these in front of you before you dial any Oregon insurance companies contact number:
- The patient’s name as it appears on the card, date of birth and address.
- Your individual NPI (National Provider Identifier) and your tax ID.
- The date of service, the CPT code and the total billed amount. See the non-E/M CPT guide and the E/M CPT guide for psychiatrists.
- The claim number from the payer portal, if you have one.
- Check OHP eligibility in the OHA Provider Portal before calling a plan.
- Find out whether the member is fee-for-service OHP or in a CCO such as CareOregon, Health Share, PacificSource, Trillium or EOCCO, because the CCO, not OHA, handles claims and authorizations.
- Medicare Part B questions: have your NPI, PTAN and the last five digits of your tax ID ready.
Write down the name of the representative and a call reference number. Phone menus, holds and transfers can add up, and a dropped call means starting over. If you would rather not make these calls, MCM South does it for psychotherapists and psychiatrists.
Oregon insurance contact FAQs
Who do I call for Oregon insurance eligibility and claims for therapy?
Call the provider services number for the member’s insurer in the table above, not the member line. For OHP members, confirm whether the member is fee-for-service or in a CCO first.
Does MCM South bill Oregon practices?
MCM South currently serves ten states; request a quote to ask about Oregon.
Where are the numbers for other states?
The full insurance companies contact directory lists insurers by state, with the date each page was checked.
Related: CPT and E/M code guide, in-network vs. out-of-network, billing terms glossary, state billing guides and billing services.
Free CPT code quick sheets for Oregon practices
Three one-page PDFs for your billing desk, built to sit beside the Oregon insurance companies contact numbers above. Each lists the codes with time ranges and links to the CMS pages we checked in October 2026. CPT codes are national, but payer rules vary by state and by insurer.
E/M codes for psychiatrists
Evaluation and management codes plus psychotherapy add-ons, with time ranges.
Psychotherapy codes (non-E/M)
Individual, family, group and crisis psychotherapy codes at a glance.
Psychological and neuropsychological testing codes
Testing, administration and scoring, and brief screening codes.