Wisconsin Insurance Companies Contact: Behavioral Health Provider Numbers
Wisconsin insurance companies contact information is the set of provider phone numbers and official pages a mental health practice uses for eligibility, claims and appeals. This page lists the behavioral health provider numbers for insurers that cover Wisconsin, plus Wisconsin Medicaid enrollment. Checked October 2026.
This guide lists provider numbers for psychotherapists and psychiatrists in Wisconsin. Get a Free Quote
Behavioral health provider contacts
WisconsinInsurance Companies Contact
Provider phone numbers for psychotherapists and psychiatrists, checked and sourced.
Confirmed October 2026
Wisconsin insurance companies contact: private payer provider numbers
Call the provider services number, not the member line. Each row below shows the number, what it is for and the insurer page it came from. If a payer has no behavioral health number listed, use the number on the member ID card.
| Insurer | Provider phone | Official page |
|---|---|---|
| Anthem Blue Cross and Blue Shield Wisconsin | 855-558-1443 Provider services, BadgerCare Plus and SSI Medicaid 844-483-2704 Provider services, Wisconsin Family Care |
Anthem Wisconsin provider contact page Blue Cross guide for Wisconsin Get a Free Quote |
| Carelon Behavioral Health (Anthem Wisconsin) | 800-397-1630 National provider service line: credentialing and claim dispute escalation | Carelon Wisconsin provider quick reference guide Get a Free Quote |
| Aetna | 888-632-3862 Non-Medicare plans: claims, benefits, precertification 800-624-0756 Medicare plans 800-353-1232 Network and credentialing support |
Aetna provider contact page Get a Free Quote |
| Cigna / Evernorth Behavioral Health | 800-882-4462 Customer service, precertification and credentialing 800-926-2273 Evernorth Behavioral Health |
Cigna provider contact page Get a Free Quote |
| UnitedHealthcare | 877-842-3210 General provider assistance | UnitedHealthcare provider contact page Get a Free Quote |
| United Behavioral Health (Optum) | 877-614-0484 Provider services: credentialing, contracting, network status | Optum Provider Express contact page Get a Free Quote |
| Molina Healthcare of Wisconsin (Medicaid) | 855-326-5059 Provider services, claims and utilization management | Molina Wisconsin provider contact page Get a Free Quote |
| Quartz | 800-897-1923 Provider line | Quartz contact page Get a Free Quote |
| ForwardHealth (Wisconsin Medicaid and BadgerCare Plus) | 800-947-9627 Provider Service Call Center: enrollment, policy, billing 800-947-3544 WiCall: eligibility, claim status, prior authorization status 866-416-4979 EDI Help Desk |
ForwardHealth contact page Get a Free Quote |
Wisconsin Medicaid provider enrollment
The Wisconsin Department of Health Services runs Wisconsin Medicaid and BadgerCare Plus through ForwardHealth. Call the ForwardHealth Provider Service Call Center at 800-947-9627 for enrollment, policy and billing questions, weekdays 7 a.m. to 6 p.m. Central. Many members are in HMOs such as Anthem or Molina, so check the member’s enrollment on WiCall (800-947-3544) before you call a plan. Source: ForwardHealth contact page. Checked October 2026.
Wisconsin Medicare: who processes your Part B claims
Wisconsin Medicare Part B claims go to one Medicare Administrative Contractor (MAC). National Government Services is the MAC for Jurisdiction 6, which covers Illinois, Minnesota and Wisconsin. Medicare Advantage plans are private plans, so call the number on the member card for those. Medicare, Medicaid and private payers follow different rules. Use the CMS MAC page for the current contractor contact details.
| Medicare contractor | Jurisdiction | Provider phone | Official page |
|---|---|---|---|
| National Government Services | Jurisdiction 6 (Illinois, Minnesota, Wisconsin), Part B | See the CMS MAC page for the current provider contact | CMS MAC information page |
What to have ready before you call a Wisconsin insurer
A short, prepared call is faster than a long one. Keep these in front of you before you dial any Wisconsin insurance companies contact number:
- The patient’s name as it appears on the card, date of birth and address.
- Your individual NPI (National Provider Identifier) and your tax ID.
- The date of service, the CPT code and the total billed amount. See the non-E/M CPT guide and the E/M CPT guide for psychiatrists.
- The claim number from the payer portal, if you have one.
- Medicare Part B questions: have your NPI, PTAN and the last five digits of your tax ID ready.
- Wisconsin Medicaid and BadgerCare Plus members: check enrollment (fee-for-service or an HMO) on WiCall before calling a plan.
- Anthem Wisconsin behavioral health claim disputes and credentialing questions route through Carelon Behavioral Health.
Write down the name of the representative and a call reference number. Phone menus, holds and transfers can add up, and a dropped call means starting over. If you would rather not make these calls, MCM South does it for psychotherapists and psychiatrists.
Wisconsin insurance contact FAQs
Who do I call for Wisconsin insurance eligibility and claims for therapy?
Call the provider services number for the member’s insurer in the table above, not the member line. For Medicaid members, check enrollment on WiCall first.
Does MCM South bill Wisconsin practices?
MCM South currently serves ten states; request a quote to ask about Wisconsin.
Where are the numbers for other states?
The full insurance companies contact directory lists insurers by state, with the date each page was checked.
Related: CPT and E/M code guide, in-network vs. out-of-network, billing terms glossary, state billing guides and billing services.
Free CPT code quick sheets for Wisconsin practices
Three one-page PDFs for your billing desk, built to sit beside the Wisconsin insurance companies contact numbers above. Each lists the codes with time ranges and links to the CMS pages we checked in October 2026. CPT codes are national, but payer rules vary by state and by insurer.
E/M codes for psychiatrists
Evaluation and management codes plus psychotherapy add-ons, with time ranges.
Psychotherapy codes (non-E/M)
Individual, family, group and crisis psychotherapy codes at a glance.
Psychological and neuropsychological testing codes
Testing, administration and scoring, and brief screening codes.