Private insurance guide

Anthem Blue Cross and Blue Shield of Maine: Billing Guide

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Insurance billing portal on a computer screen: Anthem Maine billing guide for therapists

In Maine, Blue Cross Blue Shield coverage is sold as Anthem Blue Cross and Blue Shield. Anthem is part of Elevance Health and calls its state companies "independent licensees of the Blue Cross and Blue Shield Association" (Anthem Ohio provider page). Maine rules apply to Maine only.

Checked 10/1/26.

Quick facts

For every Anthem state: Provider Services is 800-676-BLUE (2583). Claims go through the Availity EDI Gateway. Anthem's own EDI pages do not list payer IDs; they send you to the Availity payer list (EDI page). Credentialing is CAQH ProView plus Anthem's online enrollment, with as the contact. Availity Client Services is 800-282-4548. Anthem's Quick Contact Guides are 2025 editions; open the state PDF before you copy an address.

Legal entityAnthem Health Plans of Maine, Inc.
Paper claims (commercial professional)Anthem, PO Box 533, North Haven, CT 06473
AppealsGrievance and Appeals, PO Box 218, North Haven, CT 06473-0218
Quick Contact GuideAnthem Maine guide
Maine dedicated line833-690-2936
Timely filingSet by your provider agreement
State regulatorMaine Bureau of Insurance

Private payer: behavioral health

Anthem's commercial behavioral health pages say behavioral health benefits are integrated into Anthem medical plans (Anthem Maine). Carelon Behavioral Health publishes provider guides for Anthem commercial plans in some states. Ask Provider Services which route applies to your contract.

Medicaid

Anthem's Medicaid line runs under a different entity with separate payer IDs and boxes.

Frequently asked questions

Where do I send Maine paper claims to Anthem?

Commercial professional claims go to Anthem, PO Box 533, North Haven, CT 06473. Electronic claims through Availity are faster.

How long do I have to file an Anthem Maine claim?

Timely filing is set by your provider agreement. Read it before you count days.

Where is the Anthem Maine payer ID?

Anthem's EDI pages do not list payer IDs. They send you to the Availity payer list, so check it there before you submit.

How MCM South helps

MCM South bills Blue plans for psychotherapists and psychiatrists in the states we serve. We verify benefits, submit claims electronically, follow up on denials and appeals, and handle credentialing. Get a free quote. If an Anthem Maine claim is denied or credentialing stalls, we follow up for you.

MCM South currently serves practices in GA, MA, CT, TX, FL, NY, CO, TN, NC and IL, and has worked in all 50 states. If your state is not on that list, ask us. This page is operational guidance for billing, not legal advice. For real financial or legal exposure, talk to your attorney or compliance officer.

Related: Blue Cross by State · How Blue Cross Blue Shield Works · Billing Terms Glossary · CPT and E/M Code Guide · Who We Serve.

This is the MCM South guide to Anthem Maine for therapists and psychiatrists: where claims go, how appeals work, and what to check first.

Want a billing team that handles this for you? MCM South bills for psychotherapists and psychiatrists. Get a free quote.