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Reading a Monthly Paysheet Report From Your Billing Service

A monthly paysheet report is the list your billing service sends at month-end, showing each session whose claim was finalized, what insurance paid and what the client owes. It is built from the payers’ remittances, so you can check it line by line.

What a monthly paysheet report is

A monthly paysheet report lists the sessions whose claims the payer has finalized, meaning fully processed with a settled allowed amount, client share and payment. The figures come from the payers’ explanation of benefits (EOB) and electronic remittance advice (ERA). CMS notes that an ERA carries the adjudication and payment detail for many claims at once and can be posted into billing systems automatically, which is why a paysheet can be assembled from them. Our ERA and EOB guide shows the source documents.

Claims that are not finalized yet do not appear on the monthly paysheet report. They sit on an aging report, which lists claims still open.

Monthly paysheet report: a behavioral health practice administrator reviewing billing information at a computer in a welcoming office

What is on the paysheet

Most versions of the monthly paysheet report use the same seven columns, though layouts vary by billing service. Here is what each column should tell you.

ColumnWhat to check
ClientMatches a person you saw that month
Date of serviceMatches your schedule or notes
CPT codeMatches what you delivered, including any add-on
Allowed amountMatches your contract or the plan’s out-of-network terms
Insurance paidMatches the payer’s remittance
Client responsibilityMatches the copay, deductible or coinsurance on the remittance
Invoice totalMatches your billing agreement

A worked example line

Here is one line with round, illustrative numbers. They are not real rates and not MCM South data. A 90837 psychotherapy session is billed at $200. The payer allows $130, and the client has a $30 copay. The paysheet should show an allowed amount of $130, insurance paid of $100 and client responsibility of $30. The $70 difference is a contractual adjustment you write off when you are in network.

The 5 checks to make every month

Run the same five checks on the monthly paysheet report every month. Each takes minutes once you have done it twice, and together they catch missing sessions, wrong rates and invoice mistakes.

  1. Every session is listed. Each session you delivered appears, or has a stated reason: pending, denied or sent to a second payer. See denied claim follow-up and secondary claims for next steps.
  2. Allowed amounts match. Compare each against the rate you expect for that code.
  3. Client responsibility is right. The copay, deductible or coinsurance should match the patient responsibility amount on the remittance.
  4. Unfinalized sessions have a next step. Ask what is blocking each one and who owns the follow-up.
  5. The invoice matches your agreement. Re-read the terms using our billing service contract questions.

Private payers, Medicare and Medicaid: what can look different

On a monthly paysheet report, where the rate comes from changes by payer type, so the same check can point to different documents.

Private payers

The allowed amount comes from your contract if you are in network, or from the plan’s out-of-network method if you are not. The remittance shows the client’s share.

Medicare and Medicaid

Medicare pays from published Medicare fee schedules. Medicaid is set state by state, so check your state’s Medicaid program (the federal Medicaid.gov site is the starting point). Psychiatrists will see evaluation and management (E/M) lines and psychotherapy add-on lines separately, each with its own allowed amount.

Quick answer: how do I know my paysheet is right?

Match three numbers on the monthly paysheet report to your own records: the sessions, the allowed amounts and the invoice. If any line is off, request the payer’s EOB or ERA for that claim. The remittance is the proof.

The short version: monthly paysheet report

It is your month-end proof of what was finalized, what the payer paid and what you owe. Check sessions, allowed amounts, client shares, open items and the invoice every month, and ask for the remittance behind anything unclear.

How MCM South helps

MCM South Medical Billing Service, LLC bills mental and behavioral health claims for psychotherapists and psychiatrists, including out-of-network claims. We send a monthly paysheet and invoice built from the payer remittances. Your billing agreement sets the fee terms.

Keep going

Related reading

  1. How Therapists Pay Their Billing Service: 3 Easy Steps
  2. Monthly Billing Checklist for Therapists: 12 Things to Review

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FAQ

What is a paysheet report in medical billing?

It is a month-end list from your billing service showing each finalized session, the insurance payment, the client responsibility and the invoice total. It is built from the payers’ remittances.

How is a paysheet different from an aging report?

A paysheet covers claims the payer has finalized. An aging report lists claims that are still open, grouped by how long they have waited.

What should I do if a session is missing from the report?

Check whether the claim is pending, denied or with a second payer. If it is none of those, ask the billing service for the claim status and the next step.

Can I ask for the EOB behind a line on the report?

Yes. Ask the billing service for the EOB or ERA for that claim and compare it with the line. The remittance is the proof for what was allowed, paid and assigned to the client.

Where MCM South works

MCM South Medical Billing Service, LLC works with psychotherapists and psychiatrists in our ten currently served states: Georgia, Massachusetts, Connecticut, Texas, Florida, New York, Colorado, Tennessee, North Carolina and Illinois. We serve solo and medium-size practices that bill mental and behavioral health. Founder Michael Williams has worked with insurance payers in all 50 states. Browse the state and regional billing guides for rules that vary by state, or see our billing services.

This post is operational guidance for billing, not legal advice. Rules change, so confirm with the payer or your counsel.