Mental Health Billing Blog: Essential Guides

The mental health billing blog falls into a few clear groups. Start with the one that matches the problem on your desk today.

• Payer guides. How a specific insurer handles mental health claims, for example Aetna billing.
• Claim denials and appeals. Why claims are rejected or denied, what to fix first, and how to appeal.
• Credentialing. How credentialing works, and how in-network and out-of-network status differ.
• CPT and billing codes. Psychotherapy and prescriber codes, modifiers and place of service, collected in the CPT & E/M code guide.
• State and regional guides. Billing notes for the ten states we serve: Georgia, Massachusetts, Connecticut, Texas, Florida, New York, Colorado, Tennessee, North Carolina and Illinois.
• Medicaid and Medicare. Government payer rules. Medicare and Medicaid are run by the Centers for Medicare & Medicaid Services (CMS) together with state agencies. See our plain-English entry on Medicaid billing.
• Billing terms. Definitions for every term you will meet, in the Billing Terms Glossary.

You can also browse our Resources hub, see who we serve, or read about our billing services.

New to billing? Begin with the Billing Terms Glossary, then read the CPT guide. Already billing? Jump to the denial and payer guides to find out why a claim stalled and what to send next. Each post links to related guides, so you can follow a single question from the basic rule to the fix.