North Carolina Medicaid Billing

North Carolina Medicaid Behavioral Health Billing: Manuals, Codes and Payers

North Carolina Medicaid publishes behavioral health rules as clinical coverage policies, and members are in either a Standard Plan or a Tailored Plan. This page lists the policies, the plans, and the codes we could confirm. Checked against state sources on 9/30/26.

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In this guide

  • ✓ Clinical coverage policies 8A to 8G
  • ✓ Standard Plans and Tailored Plans
  • ✓ Codes in Policy 8A
  • ✓ Fee schedule sources
North carolina medicaid billing: four MCM South team members around a laptop
At a glance

North Carolina Medicaid Billing at a glance

This page covers north carolina medicaid billing for behavioral health claims: where the state provider manuals and code lists live, and which HCPCS codes apply to psychotherapists and psychiatrists. Rules vary by state and by payer, so confirm current requirements with the state Medicaid agency before you bill.

Use this North Carolina Medicaid Billing guide as a starting point. North Carolina Medicaid Billing rules differ by plan, so check whether a claim goes to the state fee-for-service program or to a managed care plan. Keep a copy of the current North Carolina Medicaid Billing manual your practice follows, and review your North Carolina Medicaid Billing process whenever the state issues an update.

Overview

North Carolina Medicaid at a glance

NC Medicaid, run by the North Carolina Department of Health and Human Services (NCDHHS), covers behavioral health through Standard Plans and through Tailored Plans, which serve people with significant behavioral health and intellectual or developmental disability needs. Tailored Plans set their own fee schedules.
Psychotherapists and psychiatrists both bill these programs. Prescribers add evaluation and management (E/M) codes on top of the codes listed here. Read the payer's own manual too, because plan rules can be stricter than the state's.
Manuals

State manuals and fee schedules

North Carolina manuals
DocumentWhat it covers
NC MedicaidThe state Medicaid agency.
Program-specific clinical coverage policiesIncludes 8A Enhanced Mental Health and Substance Abuse Services (effective 1/1/2026), 8A-1 Assertive Community Treatment, 8A-2 Facility-Based Crisis, 8A-5 Diagnostic Assessment, 8B, 8C and 8G.
Fee schedule indexArchive of NC Medicaid fee schedules.
Health plansStandard Plans and Tailored Plans.
Payers

Standard Plans and Tailored Plans

North Carolina payer sites
PayerProvider site
AmeriHealth Caritas North Carolina (Standard Plan)Provider site
UnitedHealthcare of North Carolina (Standard Plan)Provider site
Carolina Complete Health (Standard Plan)Provider site
Healthy Blue of North Carolina (Standard Plan)Provider site
Alliance Health (Tailored Plan)Providers
Trillium Health Resources (Tailored Plan)For providers
Vaya Health (Tailored Plan)Provider site

Partners Health Management also runs a Tailored Plan; we did not confirm its provider URL.

Codes

HCPCS codes we could confirm

Clinical Coverage Policy 8A (effective 1/1/2026) lists H2011, H2022, H2033, H2017, H2012, H0035 and S9484. Policies 8A-1, 8A-2 and 8A-5 cover assertive community treatment, facility-based crisis and diagnostic assessment. Read the policy for each code's service name, modifiers and unit before you bill. H2017 stays flagged as an unverified in-home code in our guides.

Time-sensitive

What is changing

  • Policy 8A took effect 1/1/2026. NC Medicaid posted behavioral health policy updates on 1/7/2026.
  • Trillium lists a provider manual effective October 2026, so check for a newer edition.

Current as of 9/30/2026. Reconfirm before you bill.

Common questions

North Carolina Medicaid billing: frequently asked questions

What are NC Medicaid Tailored Plans?

Tailored Plans are managed care plans for members with significant behavioral health needs or intellectual or developmental disabilities. Alliance, Trillium, Vaya and Partners run them.

Where are NC Medicaid behavioral health rules?

In the clinical coverage policies on the NC Medicaid site, including Policy 8A for enhanced mental health and substance abuse services.

Do all NC plans use the same fee schedule?

No. Tailored Plans set their own fee schedules, and the NC Medicaid fee schedule index covers fee-for-service.

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